Digital Workforce

A digital workforce refers to the use of technology, such as software programs and automation tools, to perform tasks traditionally done by human employees. These digital agents, often called robots or bots, can handle repetitive, routine work quickly and accurately, freeing up human workers to focus on more complex and strategic activities. This approach enhances efficiency, reduces errors, and can lower operational costs. Essentially, a digital workforce is a team of intelligent digital systems working alongside or replacing humans in various business processes to improve overall productivity.