Digital Platform Playbook

The Digital Platform Playbook is a guide designed to help organizations effectively create and manage digital platforms, which are systems enabling interactions between users, businesses, and services online. It outlines best practices, strategies, and frameworks for building robust digital ecosystems, focusing on user experience, technology integration, governance, and scalability. By following its principles, organizations can innovate, enhance collaboration, and improve engagement with customers, ultimately driving growth and value in a digital economy.