delivery reliability

Delivery reliability refers to how consistently a company or service can deliver products or services on time and in good condition, as promised. It reflects the ability to meet deadlines, avoid delays, and maintain quality standards. High delivery reliability builds trust with customers, ensuring they receive what they ordered when they expect it, which is crucial for customer satisfaction and business reputation. Factors influencing it include efficient logistics, clear communication, and effective inventory management. Overall, it's a key measure of how dependable a service or supply chain is in fulfilling commitments.