Defining CI Relationships

Defining CI (Configuration Item) relationships involves identifying and mapping how different components of an IT environment are connected and depend on each other. Think of it like drawing a roadmap that shows how servers, applications, and networks interact. This helps teams understand the impact of changes, troubleshoot issues more efficiently, and maintain system stability. By clearly documenting these relationships, organizations can manage their technology assets more effectively and respond quickly to disruptions, ensuring smoother operations and better decision-making.