Define Phase

The Define Phase is the initial stage of a process improvement project where the main problem or goal is clearly identified and understood. During this phase, teams gather information, set objectives, and determine what needs to be improved. The goal is to establish a clear focus and scope for the project, ensuring everyone is aligned on what will be addressed. This foundation helps guide all subsequent efforts, making sure resources are used effectively and solutions target the right issues. Essentially, it’s about clearly defining the challenge before working on solutions.