Decision Support System (DSS)

A Decision Support System (DSS) is a computer-based tool that helps managers and decision-makers analyze information and explore different options. It gathers data from various sources, processes it, and presents insights in an understandable way, such as charts or reports. The goal is to support better, more informed decisions by providing relevant, timely information tailored to specific questions or problems. A DSS is flexible, allowing users to simulate scenarios and see potential outcomes, thereby improving the quality and efficiency of strategic and operational choices within an organization.