Debt Collection Framework

The Debt Collection Framework is a set of rules and practices that govern how lenders and collection agencies recover unpaid debts. It ensures that they contact borrowers fairly and ethically, respecting legal rights and privacy. The framework outlines procedures for communicating with debtors, validating debts, and resolving disputes, while also setting limits on actions like calls or legal steps. Its goal is to facilitate honest and respectful debt recovery, balancing the interests of lenders with consumer protections, and ensuring all parties handle the process responsibly.