David L. Norton

David L. Norton is a leadership expert and author known for his work on personal development and organizational effectiveness. He co-developed the "Balancing Scorecard" framework with Robert S. Kaplan, which helps organizations measure performance using multiple perspectives beyond just financial results, such as customer satisfaction, internal processes, and learning growth. Norton's approach emphasizes aligning strategies with core values and fostering continuous improvement. His insights assist leaders in creating balanced, sustainable success by integrating performance measures across various areas. Overall, his work helps organizations and individuals achieve their goals through focused, holistic management practices.