Cyber Crisis Communication

Cyber crisis communication refers to the strategies and messages organizations use to manage and respond to incidents involving cybersecurity threats, such as data breaches or hacking. When a cyber crisis occurs, timely and transparent communication with stakeholders—including employees, customers, and the media—is essential. This involves sharing information about the nature of the incident, what steps are being taken to address it, and how it may impact those affected. The goal is to maintain trust, provide clarity, and prevent misinformation while protecting the organization's reputation during a challenging situation.