Customers' Rights

Customers' rights are protections that ensure fair treatment when buying products or services. They include the right to receive safe, quality goods that work as advertised, clear information about what they’re purchasing, and honest pricing. If a product is defective or does not meet expectations, customers have the right to repairs, replacements, or refunds. They also have the right to privacy and to be treated with respect. These rights help consumers make confident choices and seek fair resolution if issues arise, promoting trust and accountability in the marketplace.