customer training

Customer training is when a company helps its customers learn how to effectively use its products or services. This can include demonstrations, tutorials, workshops, or online courses that explain features and best practices. The goal is to ensure customers understand how to get the most value, use the product correctly, and solve common questions independently. Good training improves user satisfaction, reduces support needs, and builds confidence in the product, ultimately leading to a better overall experience for both the customer and the company.