customer ratings

Customer ratings are evaluations provided by people who have used a product or service, usually expressed through stars, numbers, or written comments. They reflect how satisfied customers are, highlighting the quality, performance, and overall experience. Businesses use these ratings to understand strengths and areas for improvement, while potential buyers review them to make informed decisions. High ratings typically indicate good quality and satisfaction, whereas lower ratings may signal issues. Overall, customer ratings serve as valuable feedback that benefits both consumers and providers by promoting transparency and trust.