Critical Business Functions

Critical Business Functions are the essential activities that a company must perform to operate successfully and meet its objectives. These functions ensure the delivery of products or services, maintain customer satisfaction, and support financial stability. Examples include production, sales, customer support, and IT systems. If these functions experience disruption, it can threaten the company's ability to operate, generate revenue, or protect its reputation. Identifying and prioritizing these functions helps organizations plan for emergencies, ensuring they can quickly recover and continue to serve their stakeholders effectively.