Corrective and Preventive Actions (CAPA)

Corrective and Preventive Actions (CAPA) are steps organizations take to improve quality and safety. Corrective actions address problems that have already occurred, such as fixing a defect or error. Preventive actions focus on identifying and eliminating potential issues before they happen, like updating procedures or training staff. Together, CAPA helps organizations fix current issues and prevent future ones, ensuring products or services meet standards and customer expectations. This systematic approach is essential for continuous improvement and maintaining trust.