Conversational Agent

A conversational agent is a computer program designed to communicate with people using natural language, either through written text or spoken words. It understands your questions or statements and responds in a way that makes sense, simulating a human-like conversation. These agents are used in customer service, virtual assistants, and online support to provide quick, consistent, and accessible help without needing a human to be available all the time. Essentially, they facilitate smooth, intuitive interactions between humans and machines, making technology more accessible and user-friendly.