consumer rights in education

Consumer rights in education refer to students’ and parents’ entitlements to fair, transparent, and quality educational services. This includes accurate information about courses and fees, the right to access promised resources, fair treatment, and the ability to seek remedies if errors or dissatisfaction occur. Essentially, learners should be informed and protected against misleading practices, ensuring they receive value for their investment. These rights foster accountability and help maintain standards in education providers, empowering consumers to make informed decisions and seek recourse if their rights are violated.