consumer protection in telecoms

Consumer protection in telecoms ensures customers are treated fairly and fairly received services. It covers transparency about charges, clear communication, and access to remedies if issues arise, such as billing errors or service disruptions. Regulators enforce rules to prevent unfair practices, ensure data privacy, and promote competition. This helps consumers make informed choices, avoid hidden fees, and resolve complaints effectively. Overall, telecom consumer protection aims to maintain trust, safety, and fairness in how telecom providers serve their customers.