Consumer-Directed Services

Consumer-Directed Services (CDS) allow individuals receiving care to have greater control over how their support is arranged and who provides it. Instead of relying solely on agency-led services, consumers can choose, hire, and supervise their own caregivers, manage the budget for services, and make decisions tailored to their specific needs. This approach promotes independence, personalized care, and flexibility, empowering individuals to create a support system that best fits their lifestyle and preferences, often resulting in better quality of life and increased satisfaction with their care.