Consumer Council for Water

The Consumer Council for Water (CCW) is a nonprofit organization in England and Wales that represents the interests of water and sewerage customers. It monitors water companies’ performance, advocates for fair prices, and addresses customer concerns. CCW provides information, advice, and supports consumers in resolving issues with their water services. Its goal is to ensure that water companies deliver reliable, affordable, and high-quality services while respecting consumers’ rights. By acting as an independent voice, CCW helps promote accountability and transparency in the water industry.