Consumer Complaint System

A Consumer Complaint System is a structured process that allows consumers to report issues or dissatisfaction with products or services. It provides a formal way to notify businesses or relevant authorities about problems such as defective goods, poor service, or unfair practices. The system aims to facilitate resolution, ensure accountability, and protect consumer rights by investigating complaints and encouraging companies to address concerns fairly. Think of it as a helpful channel for consumers to voice grievances and seek remedies, promoting transparency and trust in the marketplace.