Consumer and Governmental Affairs Bureau (CGB)

The Consumer and Governmental Affairs Bureau (CGB) is a division of the Federal Communications Commission (FCC) that focuses on issues affecting consumers and local governments. Its main roles include helping consumers understand their rights regarding telecommunications services, addressing complaints, and ensuring fair access to communication services. The CGB also works with state and local governments to promote effective communication policies. In essence, it aims to protect consumers' interests and facilitate clear communication between the FCC and the public, ensuring everyone benefits from reliable and accessible communication services.