Conflict Resolution and Mediation Theory

Conflict resolution and mediation theory focus on helping parties in disagreement find mutually acceptable solutions. It involves understanding the underlying causes of conflict, effective communication, and collaborative problem-solving. Mediators act as neutral facilitators to guide discussions, encouraging respect, empathy, and active listening. The goal is to reduce misunderstandings, address needs, and reach an agreement that satisfies everyone involved. These approaches promote peaceful, constructive ways to handle disputes, emphasizing cooperation and shared interests over competition or confrontation.