
Conflict Mediation
Conflict mediation is a process where a neutral third person helps two or more parties in disagreement find a mutually acceptable solution. The mediator facilitates open communication, encourages understanding of each side’s perspective, and guides discussions toward common ground. The goal is to resolve disputes amicably without resorting to legal action or escalation, promoting cooperation and preserving relationships. Mediation is voluntary, confidential, and focused on the parties' needs, making it an effective way to address conflicts in various settings like workplaces, families, or communities.