Complaint Process

The complaint process is a structured way for individuals to report issues or dissatisfaction with a service, product, or situation. It typically involves several steps: First, clearly state your complaint, detailing the problem. Next, submit this complaint to the appropriate person or organization, either verbally or in writing. They should acknowledge your complaint and investigate it. Once reviewed, they will respond with a solution or explanation. If you’re unsatisfied with their response, you may escalate the issue to a higher authority or regulatory body. This process ensures that concerns are addressed fairly and systematically.