competency dictionary

A competency dictionary is a structured tool that defines the skills, behaviors, and qualities needed for employees to perform effectively in their roles. It includes clear descriptions of various competencies—like communication, teamwork, or problem-solving—and outlines the expected levels of proficiency. Organizations use it to set job requirements, guide recruitment, support employee development, and assess performance. Essentially, it acts as a reference manual that helps clarify what good performance looks like and how individuals can grow to meet organizational expectations.