Commonwealth Ombudsman (Australia)

The Commonwealth Ombudsman in Australia is an independent agency that reviews and investigates complaints about federal government agencies and departments. Its role is to ensure government actions are fair, transparent, and accountable. People can contact the Ombudsman if they believe they have been treated unfairly by a government service, such as immigration, welfare, or health departments. The Ombudsman does not have the power to change laws but can recommend solutions and help resolve issues. It acts as a neutral mediator to promote good governance and protect citizens' rights within the federal government system.