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Cognitive Work Analysis

Cognitive Work Analysis (CWA) is a framework used to understand and design complex systems by studying how people work within them. It helps identify the skills, tasks, and decision-making processes involved, considering the environment and technology. By analyzing these factors, CWA aims to improve system safety, efficiency, and usability, ensuring that solutions support real-world work activities. It's often applied in areas like aviation, healthcare, and manufacturing to optimize the interaction between humans and systems.