Closing the Loop (theory)

Closing the loop is a concept in quality management and continuous improvement that involves using feedback to refine and optimize processes or products. It means analyzing the outcomes or results of a specific action, identifying what worked or didn’t, and then applying those insights to make informed adjustments. This cycle of implementing, measuring, and improving creates a continuous loop that enhances performance, reduces errors, and increases customer satisfaction. Essentially, closing the loop ensures that each step leads to better outcomes, fostering ongoing learning and development within an organization.