client feedback

Client feedback is the information and opinions that a customer shares about their experience with a product, service, or business. It helps companies understand what they are doing well and where they can improve. This feedback can come in many forms, such as surveys, reviews, or direct conversations. By listening to clients’ feedback, businesses can make better decisions, enhance customer satisfaction, and build stronger relationships. Essentially, it’s a way for clients’ voices to be heard and used to improve future experiences.