client-centric approach

A client-centric approach means that a business prioritizes understanding and meeting the specific needs, preferences, and expectations of its customers. It involves listening carefully to clients, providing personalized service, and creating solutions that truly add value for them. This approach fosters trust, builds strong relationships, and encourages customer satisfaction and loyalty. Ultimately, being client-centric ensures that the company's strategies, products, and services are aligned with what clients want and need, leading to better experiences and successful outcomes for both parties.