Claims resolution

Claims resolution is the process insurers use to evaluate and settle a policyholder’s request for payment after a loss or incident. It involves reviewing the claim details, verifying coverage, and determining if the claim meets the policy’s terms. Once approved, the insurer will pay the appropriate amount to the policyholder or authorized party. If denied, the insurer explains the reason based on policy provisions. The goal is to ensure fair, timely, and accurate handling of claims, providing clarity and confidence to policyholders that their losses are being appropriately managed within their coverage limits.