claims management system

A claims management system is a software platform that helps organizations efficiently handle insurance claims or complaints. It organizes all related information—such as claim details, documents, and communications—making it easier to process, track, and resolve claims accurately and promptly. The system automates workflows, ensures compliance, and provides visibility into each claim’s progress. This helps improve customer service, reduce errors, and streamline administrative tasks, allowing organizations to manage claims professionally and efficiently from submission to completion.