Citizen feedback

Citizen feedback refers to the opinions, comments, and suggestions provided by residents or the general public about community services, policies, or government performance. It is a way for local authorities and organizations to understand how well they are meeting community needs, identify areas for improvement, and ensure transparency and accountability. This feedback can be gathered through surveys, public meetings, online platforms, or social media, enabling officials to make more informed decisions that reflect the community’s priorities and concerns. Overall, citizen feedback plays a vital role in fostering better governance and more responsive public services.