Chatbot Technology

Chatbot technology involves computer programs designed to simulate conversations with humans. They use artificial intelligence (AI) and natural language processing (NLP) to understand and interpret user input, then generate appropriate responses. Chatbots can be rule-based, following predefined scripts, or AI-driven, learning from interactions to improve over time. They are used in customer service, information retrieval, and various online interactions to provide quick, 24/7 assistance. Essentially, chatbots act as virtual assistants, automating communication tasks to enhance efficiency while offering human-like responsiveness.