Chatbot

A chatbot is a computer program designed to simulate human conversation by understanding and responding to text or voice inputs. It uses artificial intelligence techniques to interpret what you're asking and provide helpful or relevant answers, much like a customer service representative. Chatbots can handle tasks such as answering questions, guiding users through processes, or providing information quickly and efficiently, often 24/7. They are used across various platforms like websites, messaging apps, and virtual assistants to improve communication and streamline interactions without human intervention.