Chartered Institute of Loss Adjusters

The Chartered Institute of Loss Adjusters (CILA) is a professional organization for experts who investigate and assess insurance claims, particularly those related to property and casualty losses. Loss adjusters evaluate the extent of damage or loss, determine liability, and help ensure claims are handled fairly. As a respected institution, CILA sets industry standards, provides training, and supports professionals in delivering impartial, expert advice to insurance companies and clients alike. This helps maintain trust and transparency in the insurance claims process, ensuring that claims are settled accurately and efficiently.