Certified ISO/IEC 20000 Practitioner

A Certified ISO/IEC 20000 Practitioner is a professional who is trained and qualified to help organizations effectively manage their IT service management systems according to international standards. This certification signifies that the individual has a solid understanding of best practices for delivering quality IT services, ensuring they meet the needs of both the business and its customers. They support the implementation, improvement, and maintenance of processes that enhance service delivery, efficiency, and compliance with ISO/IEC 20000 standards, ultimately helping organizations optimize their IT operations.