Central Reservations System (CRS)

A Central Reservations System (CRS) is a computerized platform used by hotels and travel companies to manage and book room reservations efficiently. It consolidates availability, rates, and booking information into a single system, allowing staff to quickly check and allocate rooms across multiple properties or brands. This system enhances efficiency, reduces errors, and provides real-time updates for reservations, cancellations, and modifications. By streamlining the booking process, a CRS improves customer service and helps optimize revenue management for hospitality providers.