Casework Management

Casework Management refers to the organized process of handling individual cases or inquiries, often within government agencies or organizations. It involves assessing the needs of each case, tracking progress, coordinating actions, and ensuring timely resolution. The goal is to provide efficient, personalized service while maintaining accurate records. This system helps manage multiple cases systematically, ensuring accountability, consistency, and transparency in addressing client or constituent issues. It’s a structured approach to delivering support and solutions tailored to each situation, improving overall effectiveness and satisfaction.