Case Tracking System

A Case Tracking System is a software tool used by organizations to monitor and manage the progress of individual cases or issues, such as customer complaints, legal matters, or service requests. It helps ensure each case is assigned, updated, and resolved efficiently by providing a centralized platform to record details, deadlines, and communications. This system improves accountability, transparency, and organization, enabling staff to follow up on cases systematically and stakeholders to stay informed about their status at any time.