Case Management System (CMS)

A Case Management System (CMS) is software that helps organizations efficiently organize, track, and manage cases or client information. It centralizes data such as contact details, case history, documents, and deadlines, making it easier for professionals to coordinate services, monitor progress, and ensure timely follow-up. Commonly used in legal, healthcare, and social services, a CMS improves workflow, reduces manual errors, and enhances communication, ultimately enabling organizations to provide more effective and personalized support to those they serve.