Image for Carol Beer

Carol Beer

Carol Beer is a fictional character from the British TV series "Little Britain," known for her dull, unhelpful attitude while working in customer service. She is often depicted as dismissive and indifferent, providing frustrating or uninformative responses to customers' questions, exemplifying bureaucratic indifference and the frustrations experienced in some service roles. Her character serves as a satirical take on the inefficiency and lack of empathy sometimes found in customer service environments, making her a humorous critique of the impersonality of such interactions.