CAP (Culturally and Linguistically Appropriate Services)

Culturally and Linguistically Appropriate Services (CAP) are guidelines that ensure healthcare providers respect and respond to the cultural and language differences of patients. This means offering language assistance, understanding cultural beliefs that affect health, and providing care that is respectful and relevant to each person’s background. The goal is to improve communication, build trust, and deliver effective, equitable healthcare for diverse populations. CAP helps reduce disparities by making sure everyone receives understandable and culturally sensitive services, regardless of language or cultural differences.