Call-in service

A call-in service is a system where customers or clients can contact a company by phone to request assistance, ask questions, or receive support. It typically involves trained staff answering calls, providing information, troubleshooting issues, or guiding users through processes. Call-in services are commonly used in customer support, technical help centers, and reservation systems, ensuring direct, real-time communication. This approach helps organizations address concerns efficiently, build rapport, and improve overall customer satisfaction by offering personalized assistance over the phone.