business reply mail

Business Reply Mail (BRM) is a pre-paid mailing service that companies use to receive responses from customers or clients without them needing to pay for postage. The company provides a special, pre-addressed envelope or label, and the sender simply drops it in the mailbox. When the recipient gets the BRM, they can insert their reply and send it back without incurring postage costs. This system encourages prompt and convenient communication, streamlining responses for surveys, bill payments, or customer feedback, making it efficient for both the business and the sender.