Business Consultant 3. Michael Hammer

A business consultant is a professional who helps organizations improve their operations, efficiency, and profitability. They analyze business problems, provide expert advice, and often assist in implementing solutions. Michael Hammer was a prominent business consultant and author known for his work on business process reengineering (BPR). He emphasized the importance of redesigning business processes to enhance performance, reduce costs, and improve customer satisfaction. Hammer’s ideas transformed how companies think about workflow and organizational structure, encouraging them to focus on the needs of the customer and streamline their operations for better results.