Business Capability Framework

A Business Capability Framework is a strategic tool that helps organizations identify and understand the essential functions and skills they need to operate effectively. It maps out core abilities—such as customer service, technology, or product development—showing how these capabilities support business objectives. By doing so, it helps leaders see where strengths lie, recognize gaps, and plan improvements or investments. Think of it as a blueprint of an organization's key talents and resources, enabling better decision-making and alignment of efforts to achieve strategic goals efficiently.