BS EN 9001 (Quality Management Systems)

BS EN 9001 is an international standard that outlines how organizations should manage and improve their processes to consistently provide quality products and services. It emphasizes customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making, and relationship management. Essentially, it provides a framework for companies to ensure they meet customer expectations, reduce errors, and operate efficiently, leading to greater reliability and satisfaction. Certification to BS EN 9001 demonstrates that an organization is committed to quality management practices.