BPO (Business Process Outsourcing)

Business Process Outsourcing (BPO) involves companies hiring external specialists to handle specific tasks or services, such as customer support, payroll, or IT operations. This allows organizations to focus on their core activities while reducing costs, improving efficiency, and accessing expert expertise. BPO can be performed domestically or offshore, often leading to savings and scalability. It’s a strategic approach to streamline operations by delegating non-core functions to specialized service providers.