Bomgar

Bomgar is a remote support software that allows IT professionals to securely access and troubleshoot computers and devices from anywhere. It enables technicians to view and control a user's device in real-time, helping diagnose issues, install updates, or provide assistance without needing to be physically present. Bomgar emphasizes security by encrypting all connections, ensuring sensitive data remains protected during remote sessions. It is widely used in IT support, customer service, and managed service providers to improve efficiency and resolve technical problems swiftly and securely.